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Customer satisfaction

Verified reviews · submitted after the stay · 105 customers surveyed
95.2 % ★★★★★ Customer satisfaction
★★★★★ 100
★★★★★ 5

100 satisfied customers out of 105 reviewers.

Summary of customer reviews

Customers highlight the friendly and professional staff. The service is noted for its high efficiency, particularly the speed of equipment collection. Competitive pricing and the convenient slope-side location are frequently praised assets.

Summary automatically generated by artificial intelligence.
29 matching reviews Clear filters
★★★★★ ✓ Verified

Great Service, Good Quality Equipment and very friendly and helpful staff. The shop is also perfectly located in the main meeting area next to the ESF.

Staff Friendliness
P Paul Stay 11/02 – 16/02/24
★★★★★ ✓ Verified

Speedy service and friendly staff.

A Alison Stay 10/02 – 16/02/24
★★★★★ ✓ Verified

Service with the smile so helpful nothing was too much

S Strzala Stay 11/02 – 16/02/24
★★★★★ ✓ Verified

Extremely helpful staff when i needed to change boots

Staff Friendliness
C Christian Stay 21/01 – 26/01/24
★★★★★ ✓ Verified

Very good service with a professional manner. Friendly staff with proper knowledge.

Staff Friendliness
S Swiatek Stay 07/01 – 12/01/24
★★★★★ ✓ Verified

The team were very friendly and even seemed happy to tolerate my very poor French which I insisted on using. The set up was very efficient and also exchanges for better sizing etc. were all handled very quickly and helpfully. Everything was also... Read all

Service Efficiency
A Anthony Stay 08/01 – 10/01/24
★★★★★ ✓ Verified

Great location, super helpful staff, excellent price for rentals. They also offer a very easy locker system which means not having to take skis back to hotel/chalet a life saver - theyre ski in/ski out on the main shopping parade. 100% will be re... Read all

Staff Friendliness
M Max Stay 06/02 – 12/02/23
★★★★★ ✓ Verified

Very friendly staff and fast pickup and return

Z Zhu Stay 22/01 – 27/01/23
★★★★★ ✓ Verified

Very easy, very helpful when we needed to change boots, will use again when we return!

M Menges Stay 27/03 – 03/04/22
★★★★★ ✓ Verified

The two guys helping at the shop were great! Super helpful and really nice.

H Hattler Stay 26/02 – 27/02/22
★★★★★ ✓ Verified

Excellent Service. Quality Equipment. Very helpful and friendly staff.

P Paul Stay 16/02 – 21/02/20
★★★★★ ✓ Verified

Very helpful and friendly staff. Easy hire and pickup process. Unfortunately I hurt my knee mid week but skitop were happy to refund the remaining days of my hire that I couldn’t board. Highly recommend!

L Lachlan Stay 28/12 – 02/01/20
Reviews 13 to 24 of 29

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