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Customer satisfaction

Verified reviews · submitted after the stay · 105 customers surveyed
95.2 % ★★★★★ Customer satisfaction
★★★★★ 100
★★★★★ 5

100 satisfied customers out of 105 reviewers.

★★★★★ Google rating: 4.8/5 · 185 reviews See reviews on Google Leave a review on Google
Summary of customer reviews

Customer feedback is overwhelmingly positive, highlighting the friendly staff, fast pickup process with pre-arranged gear, competitive pricing, and convenient slopeside location with ski storage.

Summary automatically generated by artificial intelligence.
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Friendly and attentive staff 142 Quick and efficient service 88 Competitive pricing and value 64 Equipment quality and adaptability 76 Prime location and storage 31
28 matching reviews · Friendly and attentive staff Clear filters
★★★★★ ✓ Verified

Speedy service and friendly staff.

Friendly and attentive staff
A Alison Stay 10/02 – 16/02/24
★★★★★ ✓ Verified

Service with the smile so helpful nothing was too much

Friendly and attentive staff
S Strzala Stay 11/02 – 16/02/24
★★★★★ ✓ Verified

Extremely helpful staff when i needed to change boots

Friendly and attentive staff
C Christian Stay 21/01 – 26/01/24
★★★★★ ✓ Verified

Very good service with a professional manner. Friendly staff with proper knowledge.

Friendly and attentive staff
S Swiatek Stay 07/01 – 12/01/24
★★★★★ ✓ Verified

The team were very friendly and even seemed happy to tolerate my very poor French which I insisted on using. The set up was very efficient and also exchanges for better sizing etc. were all handled very quickly and helpfully. Everything was also... Read all

Friendly and attentive staff Competitive pricing and value
A Anthony Stay 08/01 – 10/01/24
★★★★★ ✓ Verified

Great location, super helpful staff, excellent price for rentals. They also offer a very easy locker system which means not having to take skis back to hotel/chalet a life saver - theyre ski in/ski out on the main shopping parade. 100% will be re... Read all

Friendly and attentive staff
M Max Stay 06/02 – 12/02/23
★★★★★ ✓ Verified

Very friendly staff and fast pickup and return

Friendly and attentive staff
Z Zhu Stay 22/01 – 27/01/23
★★★★★ ✓ Verified

Very easy, very helpful when we needed to change boots, will use again when we return!

Friendly and attentive staff
M Menges Stay 27/03 – 03/04/22
★★★★★ ✓ Verified

The two guys helping at the shop were great! Super helpful and really nice.

Friendly and attentive staff
H Hattler Stay 26/02 – 27/02/22
★★★★★ ✓ Verified

Excellent Service. Quality Equipment. Very helpful and friendly staff.

Friendly and attentive staff Equipment quality and adaptability
P Paul Stay 16/02 – 21/02/20
★★★★★ ✓ Verified

Very helpful and friendly staff. Easy hire and pickup process. Unfortunately I hurt my knee mid week but skitop were happy to refund the remaining days of my hire that I couldn’t board. Highly recommend!

Friendly and attentive staff
L Lachlan Stay 28/12 – 02/01/20
★★★★★ ✓ Verified

Very helpful staff, made sure everything was just right. Highly recommended. Perfect location too.

Friendly and attentive staff
C Christopher Stay 17/02 – 23/02/19
Reviews 13 to 24 of 28

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