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Customer satisfaction

Verified reviews · submitted after the stay · 105 customers surveyed
95.2 % ★★★★★ Customer satisfaction
★★★★★ 100
★★★★★ 5

100 satisfied customers out of 105 reviewers.

Summary of customer reviews

Customers highlight the friendly and professional staff. The service is noted for its high efficiency, particularly the speed of equipment collection. Competitive pricing and the convenient slope-side location are frequently praised assets.

Summary automatically generated by artificial intelligence.
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Staff Friendliness 124 Service Efficiency 86 Equipment Quality 72 Value for Money 65 Prime Location 42
10 matching reviews · Staff Friendliness Clear filters
★★★★★ ✓ Verified

Very professional and kind people with personal approach towards the customer. They even let us exchange skis for a different model to try out something new. And the price was really good! I highly recommend them!

Staff Friendliness
P Patryk Stay 15/03 – 20/03/26
★★★★★ ✓ Verified

Kind people. Excellent and pleasant service. They changed my son's shoe twice, until he felt comfortable. Well done!

Staff Friendliness
J Jossef Stay 16/03 – 21/03/24
★★★★★ ✓ Verified

Great Service, Good Quality Equipment and very friendly and helpful staff. The shop is also perfectly located in the main meeting area next to the ESF.

Staff Friendliness
P Paul Stay 11/02 – 16/02/24
★★★★★ ✓ Verified

Extremely helpful staff when i needed to change boots

Staff Friendliness
C Christian Stay 21/01 – 26/01/24
★★★★★ ✓ Verified

Very good service with a professional manner. Friendly staff with proper knowledge.

Staff Friendliness
S Swiatek Stay 07/01 – 12/01/24
★★★★★ ✓ Verified

Great location, super helpful staff, excellent price for rentals. They also offer a very easy locker system which means not having to take skis back to hotel/chalet a life saver - theyre ski in/ski out on the main shopping parade. 100% will be re... Read all

Staff Friendliness
M Max Stay 06/02 – 12/02/23
★★★★★ ✓ Verified

As always, an excellent service. Very professional and personal service.

Staff Friendliness
P Paul Stay 20/02 – 25/02/22
★★★★★ ✓ Verified

Products were ready when we arrived late the dayu before starting skiing and we were still welcome very professionally and in a friendly manner.

Staff Friendliness
S Stacul Stay 13/02 – 18/02/22
★★★★★ ✓ Verified

Very helpful staff, made sure everything was just right. Highly recommended. Perfect location too.

Staff Friendliness
C Christopher Stay 17/02 – 23/02/19
★★★★★ ✓ Verified

Very kind service

Staff Friendliness
Y Yosef Stay 27/01 – 01/02/19
Reviews 1 to 10 of 10

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